Complaint
Details:
FAQ
Q: Are you factory or trade company?
A: We have really factory with our own stamping workshop, we supply panel, bottom, body, chimney to many factories.
Q: What's the mode of payment?
A: 30%T/T deposit and 70% T/T balance before shipment or LC at sight.
Q: What's the delivery time ?
A: First order, it's 30-45 days after receiving deposit.
Repeat order, it is 20-25 days after receiving deposit.
Q: How long is the warranty period?
A: Usually is 1 year. 1% FOC spare parts with order.
Q: How about the packing?
A: 5 layer strong exported brown carton ,wooden frame ,plastic bag ,foam.
Q: What can I do when I receive the broken products?
A: First take a photo and send to us, after we check and confirm, we will send the products for free.
Q: How to visit your factory?
A: We locate in Dongfeng town, Zhongshan city. Take bus or railway from Guangzhou to Ronggui station, and call our Sales, we will go to Ronggui station to pick you.
