Complaint
FAQ
| 1. Are you a trade company or a factory? |
| We are a professional customized marker pen manufacturer in China. OEM & ODM service are accepted. |
| 2. Do you have any safety test report? |
| Yes, we do. We approved BSCI, EN71, ASTM-D4236, MSDS. Our all products were greatly appreciated in a variety of different markets like Europe, North America and Southeast Asia. |
| 3. What is MOQ for your products? |
| In general, MOQ is 5000pcs. If speical orders, please feel free to contact us to discuss. |
| 4. What is your delivery time? |
| If blank of brand, we will delivery at once after order confirmed. If OEM, the delivery time is about 30 days. |
| 5. Can we get some samples first? |
| Yes, free samples are available, only shipping cost needed. And shipping to you within 3 days. Customized samples, sample cost & shipping cost first. And shipping to you about 10-15 days. |
| 6. What are your payment terms? |
| T/T, L/C, D/P, PAYPAL, etc |
