Complaint
Main products: electronic weighing scale (pricing scale, weighing scale, counting scale, bench scale, floor scale, platform scale, crane scale, animal scale, mobile scale, medical scale), digital weighing indicator, load cell, sensor, weighing module, etc.
1. Training customer how to operate the scale for free (Including adjust and test the scale for use,fault clear,etc.).
2. If scale encounter quality problem, customer requires to change the part and the part will be changed for free(but the transportation cost outside china shall be pay by customer).
3. We will offer the technical support by phone call, internet if customer needs.
4. For the scale that sale by agent to the same country or area and the amount above 200000 RMB, if customer requires to sent technician for sevice. Customer should bear air ticket,food and accommodation fee.
5. If transportation,installation, faulty operation problem,lead to the part damage.That will not have a warranty, but we will present the part to customer in a low price.
WHY CHOOSE US
1. Your inquiry will be replied within 12 HOURS.
2. OEM or ODM projects are welcomed.
3. We send SAMPLES for customer to check the quality.
4. We provide an ENGLISH MANUAL for using and maintaining.
5. All products and accessories have been tested by THREE TIMES before ship out.
6. All products have ONE YEAR WARRANTY. If there is no man-made problems, we will replace or repair for your freely.
7. We have a professional R&D TEAM.
8. We provide GOOD QUALITY, ON TIME DELIVERY and COMPETITIVE PRICE for you.
9. We offer the best AFTER-SALE-SERVICE. If any problems happen, our team will do our best to solve for you.
