Complaint
| Model Number | Style | Size |
| ZSTW C-15 | High Velocity | 1/2''(DN15) |
| ZSTW C-20 | High Velocity | 3/4''(DN20) |
Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 7-15 days, mass production time needs 30-40 weeks for order quantity more than 1 container.
Q3. Do you have any MOQ limit?
A: For conventional products, Low MOQ, OEM products request 30-40days.
Q4. How do you deliver the goods and how long does it take to arrive?
A: We usually deliver mass order by sea and air, delivery time is depended on the carrier,urgent trail order usually deliver by
DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Railway also optional.
Q5. What is your term and payment?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
Q6. Is it OK to OEM ?
A: Yes. Please inform us formally before our production and confirm the design and other requirements firstly .
Q7: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
