Complaint
1.Q: What is your MOQ of this item?
A:1 Set
2.Q: What are your payment terms?
A:30% TT as deposit,70% TT before Shipment or 100% LC at sight
3.Q:What's the warranty time of diesel generators?
A:Global Warranty: 12months after delivery or 1000 running hours, whichever come first.
4.Q:Can you accept the customized products?
A:Yes, of course.We accept your specific order if you can provide us your special requirements or special samples
5.Q:What's the delivery time ?
A:20 to 35 days after receiving your payment in advance.
6.Q:Do you offer OEM service?
A: Yes
7.Q:What is the power range do you have?
A:Mecca Power assemble genset from 2 to 4000kva
8.Q:What's your special compare to other manufacturer?
A:We can delivery genset 1000units/month as engine and alternator OEM and Strategic partners. Especially for big quantity and big power projects, we support not only by solutions and tender documents, but also by fast delivery time and good price.
| Icon | Indicator Light | Reason | Fault Analysis |
| Low oil pressure alarm | Low oil pressure alarm | When oil pressure does not reduce normally, the light is on. | -General because of a lack of oil or lubrication system failure caused by (refueling or replacing the oil filter) -When occurs this fault should automatically shutdown generator sets immediately. |
| High water temperature alarm | High water temperature alarm | When the water temperature has risen to a level higher than or equal to the sensor setting, the light is on. | -General because of a lack of water or oil shortage, or overload. -When occurs this fault should automatically shutdown generator sets immediately. |
| Low fuel level alarm | Low fuel level alarm | When a fuel level has been detected by the sensor fitted to the daily tank, the light is on. | -General because of a lack of water or oil shortage, or overload. -When occurs this fault should automatically shutdown generator sets immediately. |
| Battery charger fault alarm | Battery charger fault alarm | If the charging system has fault, when engine running, the light is off. | -Battery charging system fault caused. -The light is on at the initial start, when the charger reaches a certain speed, the light is off. -This failure will not lead to automatic shutdown generating units. |
| Crank failure alarm | Crank failure alarm | When the generator set failed three times (or six times) in a row starting, the light is on. | -Oil supply system or re-start the system failure caused. |
| Overload or breaker tripping alarm | Overload or breaker tripping alarm | When overloading or Short circuit, the light is on. Tripping circuit breakers cause generator set load out. | -In this fault, it need to load or unload some parts to eliminate short-circuit, and then re-close the circuit breaker. |
