Complaint
1. Your inquiry related to our products or prices will be replied within 24 hours.
2. Well-trained and experienced staffs to answer all your enquiries in fluent English.
3. Offering the support to solve the problem in the application or selling period.
4. Competitive prices based on better quality.
5. Guarantee samples quality same as mass production quality.
1. We have 7 years experience in power tools, and we supply best quality parts at competitive prices.
2. To reduce your purchase cost, increase your profit, expand your market share and improve your business reputation.
3. Guarantee our product quality and prompt delivery.
4. We got a great after-sales service, every feedback will get a favorable treat.
5. Sincere Service!(Effective pre-sale communication + Good after sale service)
1.Q: Where are you located?How can I visit there?
A: We are located in Taizhou, Zhejiang,China. About four and half an hours train from Shanghai/ two hours airplane from Guangzhou. All of our clients, no matter from home or aboard, are warmly welcome to visit us!!!
2. Q: How to order?
A:Please send us your purchase order by Email or leave message on the website, or you can ask us to send you Proforma Invoice for your order.We need to know the following information for your order:
1) Product information: Quantitiy, Specification(model, color or other informations)
2) Delivery time required.
3) Shipping information:Company name, Address, Phone number, Destination seaport/airport.
4) Forwarder's contact details if there is any in China.
3. Q: How long and how to get sample from us ?
A:1) If you need some sample to test, we can make as per your request. You need pay for the transportation freight cost of samples and also the sample cost.
2) Lead time for sample: about 10 working days.
3) The transportation freight of samples: the freight depends on the weight and packing size and your area.
4. Q: What is the payment terms for sample cost and order amount?
A:For sample, we accept the payment sent by West Union,Paypal, for orders, we can accept T/T.
5. Q: What is the whole process for doing business with us ?
A:1) First, please provide details of the products you need.
2) If price is acceptable and client need sample,we provide Proforma Invoice for client to arrange payment for
sample.
3) If client approve sample and require for bulk production for order,we will provide Proforma Invoice for client.
4) We will show photos of all goods, packing,details, and B/L copy for client after goods are finished. We will
arrange shipment and provide original B/L when the payment is cleared.
6. Q: Can the logo or company name to be printed on the products or package?
A:Sure.Your logo or company name can be printed on your products by labels.
