Complaint
FAQ:
Q1:Can I have a sample order for led light?
Yes,we welcome sample order to test and check quality,Mixed samples are acceptable.
Q2.What about lead time?
Sample needs 3-5 days,mass productions time needs about 25 days for large quantity.
Q3.ODM or OEM is acceptaed?
Yes,we can do ODM&OEM,put your logo on the light or package both are available.
Q4.Do you offer the guarantee for the products?
Yes,we offer 2-5 years warranty to our products.
Q5.How do you ship the goods and how long does it take to arrive?
We usually ship by DHL,UPS,FedEx or TNT.It usally takes 3-5 days to arrive.Airline and shipping are also optional.
Q6.How is the after sales service?
We have a professional team which is in charge of after-sales service,also a service hot-line dealing with your complains and feedback.
