Q1: Do you have installers or can you send installation team to project site? A: Normally, we provide you with installation manual or instructions Q2: What about your package? AC: We have perfect packaging: 1. First protection using thick paper and foam; 2. Wooden shelf for the secondprotection; 3. The inner part with pearl cotton, the outer part is fixed with wooden box Q3: Do you accept factory visits? A: Of course, welcome to visit our Factory and you can know our products really. If you can't get to the factory,we can also provide you with live broadcast. Q4: How can I trust you? A: As you can see from Alibaba we are verified golden plus supplier for 14 years, and we are also a SGS TUV ITS verified company with guaranteed products and services. Q5: Will you offer samples? A: If you want to confirm the material or quality, we can provide you samples. Q6: How can you meet the effect I want? A: We will customize the plan for each client. After getting the size, we will give you the floor plan and the decoration rendering so that you can see at a glance whether it is the effect you want. Q7: How to guarantee the quality of the products ? A: We have our own QC team to control the products quality for all our clients' orders before loading.
Complaint
