Complaint
Features of outdoor cantilever racks:
| Load selection | 1000KG/1100KG/1200KG/1300KG/1500KG |
| Column selection | H2500~6000mm, 140mm adjustable pitching C/C type and frame type, H/I shape steel |
| Colour | Silver (galvanized) |
| Arm | 800mm~1200mm |
| Q1 | What's your trading terms? |
| (1) | Payment terms: T/T 30% deposit after order confirmed, 70% balance paid against bill of lading. L/C O/A also available. |
| (2) | Lead time: normally in 15-25 days after deposit received. |
| (3) | Sample policy: samples are always available for each model. Samples can be ready in 7-15 days once payment received. |
| (4) | Shipping port: Qingdao, China. |
| (5) | Discounts: we offer good discount for large quantity. |
| Q2 | How can I deliver my goods? |
| (1) | Sea freight: we will update sea freight once we know your sea port where goods will be delivered. |
| (2) | Agent designated by client: please tell us the contact detail of your shipping agent and we will arrange to deliver the items. |
| Q3 | What is your service? |
| (1) | Your inquiry related to our products or price will be replied in 12 hours. |
| (2) | Well-trained and experienced staffs to answer all your inquiries in fluent English. |
| (3) | OEM & ODM, any your customized racking we can help you to design product. |
| (4) | We have very experienced professional engineers to make best solutions. |
| Q4 | What's the international trading process? |
| A: | Design drawing → Confirm drawing → Quotation → PI → Confirm PI → Arrange 30% deposit → Manufacture → QC inspect → Pay balance → Shipping |
| Q5 | Does Topeasy Industry have MOQ (minimum order quantity) limitation? |
| A: | No, but good quantity comes with good price. We recommend the order quantity for regular products of Topeasy Industry to fit at least one 20ft. container, which is about 15 tons. |
