Complaint
Q: Are you trading or a manufactory?
A: We are one of the largest FRP manufacturers in China, ZD group has two separate factories in two different places.
Q: Can your factory provide customized services?
A: Yes, we can. From small parts to large machines, we can provide most kinds of customized services.
Q: Can you do OEM?
A: Yes. we can offer OEM & ODM.
Q: l am interested in your products, can l have a sample for free?
A: We could offer that.
Q: What is your payment term?
A: Normally, 40% as the deposit in advance, the rest 60% will be paid before shipping by T/T. ( Depends on raw materials rates)
Q: Can you provide some videos where we can see the line producing?
A: Definitely, yes!
Q: What about the delivery?
A:lt depends on the product performance and quantity you need. Because we are the expert, the production time won't take so long.
Q: How about after-sales service?
A: Most of the products have a 1-year free warranty, Lifetime technical service support. For more details, please contact us.
Q: How can l install the production line and get commissioning?
A: We may send our engineer for installation and commissioning, but the relevant cost will be paid by you.
For more questions, please do not hesitate to contact us!
