Complaint
Why choose Sarchi cast iron wok?
As an experienced cookware manufacturer, we have extensive experience in the production of cast iron woks, carbon steel frying pans, and stainless steel pans. Sarchi is committed to creating high-quality and durable cookware and has been working hard. We not only create cookware that you trust and love, but we do our best to keep it with you for a long time and prepare for the successful production of authentic and delicious food. The discovery of delicious food is endless, and our creation and improvement of all kinds of cooking utensils are also endless. Sarchi Cookware is definitely the best companion in your career and life.
The advantage of the cast iron wok:
Versatile ability-One of the most popular cooking utensils in China, woks are valued for their versatile ability to be used in a variety of cooking techniques, from stir-frying, deep-frying, and steaming to making soups and stews.
Nonstick & Rustproof - This cast iron wok is enamel coating as this prevents the iron from rusting as well as gives the wok a non-stick surface.
Flat sturdy base, handles- Traditional woks have rounded bottoms, but our Cast Iron Wok has a flat, sturdy base, makes it great for gas and electric stovetops and even outdoor grills.
Can be matched with wooden lids or glass lids- We can provide you with glass lids or wooden lids, the lid prevents spatter and keeps the temperature consistent for steaming, poaching, and simmering.
| Item Name | Iron casting pan gas cooker Chinese Wok |
| Size | 33*33*10cm,36*36*10cm,Other sizes can be altered |
| Material | Cast iron |
| Color | red, or custom as pantone number |
| Parts | Chainmail scrubber, Silicone handle holder,Scrapper can be accessible |
| Logo | OEM are acceptable Customized design, private logo |
| About this item | 1.Heat preservation of cast iron material. The enamel cast iron Chinese wok has good heat preservation, which can make the cooked food more delicious. 2. Strong and durable. Cast iron frying pans are very strong and durable. No matter how you use them, they will not be easily damaged. Even if they are not properly maintained and cause rust and other problems, they can still be renewed after simple treatment. If you maintain them properly, this can become a generation Legendary treasure. 3. Wide range of uses. This woks has great applicability, whether you are in an induction cooker, an open flame stove, an outdoor grill, or a campfire, this product can be well controlled. 4. Easy to Clean. Do not leave standing water in the cast iron cooking grate for longer than 10-15 minutes. Wipe off excess oil and food residue with a paper towel or cloth. |
Q:What kind of vegetable oil do you use?
A:We usually use soybean oil, but other oils such as peanut oil and linseed oil can also be used. If you have special requirements, you can tell us.
Q:Are your cast iron pots non-sticky?
A: The vegetable oil coating can be maintenance to achieve non-stick effect. The recommended method is to clean and wipe off the pot with paper towel, dry it with lower heat and use cooking oil to spread the inside and outside of the pot, the edges of the pot and other parts, then turn off the heat and let it cool naturally, to season it after each use. The more you use, the more you maintenance, the better the non-stick effect will be.
For enamel coating, it's physically non-stick, the non-stick level of our cast iron pans is level two, the non-stick effect is like the steamed rice pot. We can send you the video that show you how to pre-seasoned the cast iron pots and we also can offer you care instruction together with products and It is easier for your customer to know how to improve the non-stick performance.
Q:What is the MOQ?
A:Usually, our MOQ is 1000 pieces. Because our product is DISA casting, it takes 2-3 hours to install and debug the mold, so the cost of a small order is very high.
Q:Can I add a logo on the pot?
A: Of course, we can provide you with customized logo services, and we can also make new molds according to your designs.We will help you to build a new brand and show the uniqueness to final customers.
Q:Can your packaging pass the drop test?
A:We can make anti-drop packaging, usually by adding EPE to protect the product. According to the standard of ISTA 1A, we will drop the product from a height of 76cm by one corner, then three lines, and finally 6 sides, a total of ten times. Check whether the product is damaged. Our products have been tested and there is no problem.
Q: What is your delivery time?
A:In general, our delivery time will be 40-45 days, but now because the order volume increased a lot and production lines are
very busy, when you confirm the order, we will check the exact delivery time for your order based on the quantity.
