Frequently Asked Questions: | |
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1. What brand you use for the electrical and hydraulical component (pumps, control panel, heating, jets, etc…) ? |
The pumps are from LX pumps;Control systems are Balboa system,Gecko system and Chinese E-think control system; The heater matched with Chinese control system is LX heater. the heater matched Balboa system is Balboa heater and heater matched Gecko system is Gecko heater; Jets are Rising dragon and LVS jets. |
2. What kind of shell and Cabinet do you use ? |
Acrylic shell are imported from USA Aristech LLC and strengthen by resin and fiberglass. Our standard cabinet and step in the pricelist is Finland pine wood cabinet&step, the PVC and Cedar cabinet&step are options. |
3. All the spas has cover? |
Yes, all of the spas has cover and the cover included in the pricelist,no need to add money. |
4. Do you have some certification for Europe? |
Yes, sure. our spas have CE certification for Europe and SAA certification for Australia. |
5. What is your commercial policy (production time, payment, packing, delivery, etc… ) |
The production time for one 40HQ container is 20-25days. |
The payment terms: 30% deposit in advance by T/T,70% balance before shipment. |
Our spas are packed in wooden pallet , easy to ship. |
We can do FOB terms,EXW terms and CIF terms for you. If your order quantity is one 40HQ container, the prices in the pricelist will be FOB prices. |
6, How about your products quality? |
You can rest assured that our products have excellent quality and superior craftsmanship, you know that our products must be tested in many step before shipment. |