Complaint
2.Payment Policy:
1. T/T to company account (large amount)
2. Western Union (100-3000USD);
3.Shipping Policy:
1. Samples checking: sending by Express (DHL / UPS / FEDEX / TNT)
2. Bulk production: sending out by cargo shipping / air freight / Express
4.FAQ
Q1: What's inquiry reply time?
A1: We will reply your inquiry as soon as possible within 6 hours (maybe big time difference between us).
Q2: What's certificate?
A2: We have MSDS,UN38.3,CE,CB etc certificate offered
Q3: What's warranty?
A3: For the batteries, we have 2 years warranty. If any quality problems on our side occured during this warranty period,
we will replace them at our cost (including the shipping cost).
Q4: What's price?
A4: We provide reasonable price and recommend suitable batteries to our customers.
Q5: What's delivery time?
A5: We give 7~15 days delivery time for formal battery orders.
Q6: What's MOQ?
A6: We can accept small MOQ at the beginning to help customer enter into market firstly.
Q7: What's service?
A7: Our policy is to provide more faster & safer & easier service for our customers.
We can provide Technical Support.
We can accept TT, Western Union,etc. .
We can provide others service etc. .
Q8: What's marketing supports?
A8: We are willing to help you do the marketing together.
We can provide different free products, and we can also support you do some attractive suitable loca
l advertisement.
5 18650battery cycle testing
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6.
