FAQ Q: Are you a manufacturer or a trading company?
A: We are a professional manufacturer of disposable vapes, pod systems, refillable vapes, and liquids.
Q: What is the minimum order quantity (MOQ)?
A: For our brand, the MOQ is 100 pieces/flavors. For OEM (customized) orders, the MOQ is 1000 pieces per flavor.
Q: What is your payment system?
A: We require a 30% payment with the order and the remaining 70% to be paid before shipment.
Q: How is the packaging done?
A: Each unit is individually packaged, and 10 pieces are packed together in one box.
Q: What is the warranty period?
A: The warranty period is 1 year.
Q: What is the delivery time?
A: Normally, the delivery time ranges from 3 to 15 days, depending on the quantity.
Q: Can I get some samples to test the quality?
A: Certainly! To receive samples, please reach out to us so that we can provide them to you.
Q: Do you accept OEM/ODM orders?
A: Certainly, we offer support for OEM/ODM services.