Complaint
Our Company
Changsha Samy Instrument & Equipment Co., Ltd. is a professional high-tech company, engaged in research & development, manufacturing and marketing of laboratory instruments. We have centrifuge, planetary ball mill, vacuum glove box, vacuum furnace, plasma nitriding furnace, pill make machine and others relative medical and hospital products.
With the tenet of "Quality is Life", our company has established an impeccable quality management system, and taken the lead of our industry passing ISO 9001 quality management system certification, IEC 61010, CE compliant and ISO 13485 medical apparatus and instruments quality management system certification.
Products of our company are widely applied in the fields of manufacturing and scientific research, such as medince industry, science research institutions, institutions of higher education, central blood banks, hospitals, biological products, pharmacy, bio-chemical examination, agricultural science, environmental protection, petrifaction, etc.
1. Established in 2010, we have 10 years' experience and certificates like CE and ISO.
2. Our products are of high quality and cheap prices.
3. Multiple models of pill making machine. There must be one that can meet your needs.
4. Professional team from production to sale. Sales team 24 hrs online.
5. High reputation among customers worldwide.
6. We have distributors in some countries.
7. Fast delivery within 10 workdays. Always have products in stock.
Warranty
12 months.
Technical Support
1. Technical support by phone, email or WhatsApp or Wechat or Skype around the clock.
2. Friendly English version manual and operation video.
Normal machine is properly adjusted before dispatch. You will be able to use the mchines immediately.
You will be able to get freetraining advice towards our machine in our factory.
You will also get free suggestion and consultation, technical support andservice.
1. Q: What's the pill making machine used for?
A: Our pill maker machine used for pharmaceutical factory, hospital, clinical, drug store, food industry, etc.
2. Q: What's the pill size DZ-2B automatic pill making machine can make?
A: DZ-2B can make pill size from 4mm-12mm. (If you want other size we have other machines)
3. Q: Do you have MOQ request?
A: We accept MOQ 1 set.
4. Q: How many days can you deliver?
A: Within 7-10 workdays.
5. Q: What kind of package you provide?
A: Each machine we have standard export wooden package.
6. Q: The most important we want to know after sales installation and trainning,do you have oversea service after sales?
A: We have oversea installation and training service, but this is extra cost depend on customer, like the smaller type pill maker machine usually needn't oversea service, we have technicals install vedio after confirm the order, if there is still problem about the install, we have face to face on line install service.
