Complaint
| Item | Custom Zinc Alloy Metal Craft Souvenir |
| Process | Design → Patten making → Moulding → (Die casting, Hydraulic pressing, Stamping) → Polishing → Plating → Filling color → Assembing → Packing |
| Effect | 2D /3D; 1 side or double. |
| Material | Brass /copper /zinc alloy /iron /pewter |
| Shape | Customized,Universal. |
| Thickness | 2-4mm |
| Color | soft enamel /synthetic enamel/ hard enamel |
| Plating | gold /silver /nickel /brass /copper /chrome / 2 tone plating or Requirement. |
| Edge | Flat cut edge, rope cut edge free with order,oblique line cut and wave/bevel cut,etc. |
| Packing | poly bag /OPP bag /PVC pouch /plastic box /gift box /acrylic box or Requirement. |
| Usage | promotional gifts /souvenirs /decoration / wedding gifts /birthday gifts/Competition/ honor,etc |
| Sample time | 5 days after artwork approved. |
| Lead time | 10-12 days after sample approved . |
| Shipping | By Air,By express: DHL /UPS /FedEx /TNT etc. By sea from ShenZhen port |
| Payment | T/T |
| 30% deposit before production, and balance before shipment | |
| MOQ | No MOQ. We are factory. |
| Q1. Can I have a sample order? | A: Yes. We welcome sample order to test and check the quality. |
| Q2. What about the lead time? | A: Sample time is 5 days. Bulk production takes 10-15 days, depending on your design and quantity. |
| Q3. Do you have any MOQ limits for Lapel pins order? | A: Small MOQ of 10pcs/design. |
| Q4. How do you ship the goods and how long does it take to arrive? | A: We ship the goods by DHL, UPS, FedEx or TNT. It usually takes 3-6 days to arrive at your door. Airline and sea shipping are also the options. |
| Q5. How to proceed an order for Lapel pin with custom logos? | A: Easy steps: 1. Send us your design/logo, give us the size and quantity. 2. Approve your quote and we'll create a realistic proof / an artwork from your sketch/design or logo. 3. Make the necessary revisions and approve your proof/artwork for production. |
