Complaint
1. Experiencing in sanitary ware industry for 19 years.
2. Only manufacturing middle&high quality faucet, Choosing national standard eco-friendly
solid brass for main material.
3. Certifications:CE,ACS,WRAS,ISO9001;
4. Full production line including Gravity Casting Line, Machining Line, Polishing Line and
assembling line.
5. All our product process follows up ISO9001: income quality checking, in process qualitychecking,
final product quality checking. The strict implementation of ISO9001 assures to provide error.
6. Checking in every production processes with modern testing machines to ensure reliable
performance of products.
| Product material | Brass body | ||
| Function | Cold & hot water shower set | ||
| Surface Finish | Matte Black/ Gun Gray/ Brushed Nickel/ Gold/Chrome/ Bronze/ Rose gold/ Brushed gold | ||
| Cartridge | Wanhai cartridge, 500,000 cycles testing | ||
| Water pressure testing | Under the pressure of 1.6Mpa | ||
| Installation Type | wall mount | ||
| Package | Usually EPE nonwoven bag and cardboard with neutral box. | ||
| Technical Support | Installation instruction sheet in the box for free / Video guidance | ||
| Customed Service | 1.Customed laser logo on the handle 2.Model sticker on the box for free 3.Custom color box | ||
| Samples delivery time | 5-9days | Delivery time | 20ft container is 20-35days;40ft container is 30-45 days. |
| Laser logo | YES | OEM and ODM | Acceptable |
Q1:Are you a factory or a trading company?
A1:We are factory for faucets and shower products together with supporting accessories.
Q2:What's your MOQ?
A2:Our MOQ is 50 pcs.Also, we do accept less quantity at the beginning of our cooperation so that you can test our products before normal order.
Q3:How about the packing and shipping?
A3:Normally, we have carton and foam for packaging. If you have any other special requirements, please feel free to contact with us.
Q4:What kind of product certification do your factory have?
A4:CE,ACS,ISO9001,WRAS
Q5:How about the delivery time?
A5:In general, the leading time is around 25 to 35 days. But please confirm the exact delivery time with us as different products and different quantity will have different leading time.
Q6:What's your guarantee?
A6:For faucets, we have 5 years quality guarantee. If any quality problems arise from our side, we will do the replacement.
Q7:How to get a sample?
A7:Sample order is acceptable. Please contact with us and confirm which sample do you need.
Q8:Can you produce according to customers' design?
A8:Sure, we have our own professional R&D team to support you, OEM & ODM are both welcome.
