Complaint
Q1: Are you manufacturer?
A: Yes, Our factories located in Guangzhou, China.
Customers are welcome warmly to visit us.
Q2: Do you support dropshipping?
A:We offer blind dropshipping. In other words, the price or any marketing material
related to the supplier will not be included in the package.
Q3: Can I customize products?
A: Yes, we can customize your design, logo, color and material.You can send us the
detail pictures, size, logo and material. We can calculate the price for you first, if you think
the price is OK, we can arrange sample.
Q4:What is your MOQ?
A: For bag, MOQ is 1 pcs. If it is in stock, 1 piece is acceptable
Q5: How do you guarantee the quality of bag?
A: Before production, the pre-production samples will be made for checking details with
customers. During the production and packing, there will be professional QC to inspect the
products to ensure the products in good quality and correct details.
Q6: What's your payment term?
A: The normal payment term is 30% deposit before production, and 70% balance before
shipment.We accept T/T, Credit Card, L/C, Western Union, Paypal, and Alibaba Trade
Assurance.
Q7: How about the delivery time?
A: In stock, we will ship within 48 hours.Bulk order, It need about 15-25 days. Depend on
your order quantity.
Q8: How long will it take to ship to my country?
A: Depends on different shipping methods, if it is express, it is about 5-12 days,air is about
10-18 days, and sea is about 35-60days
