Complaint
| Test According | Packing | Net 25kg bag | |||
| Test Result | |||||
| Serial Number | Test Item | Standard | Result | ||
| 1 | Appearance | White to yellowish -white powder | White to yellowish -white powder | ||
| 2 | Color of 25% solution | ≤10 | 9.9 | ||
| 3 | PH of 25% solution | 4.1~5.0 | 4.8 | ||
| 4 | Viscoity of 25% solution | 60-100 mpa.s | 70mpa.s | ||
| 5 | Moisture (5h-105ºC) | ≤10% | 8.2% | ||
| 6 | Acid insoluble matters | ≤0.1% | 0.05% | ||
| 7 | Total ashes | ≤4% | 3.5% | ||
| 8 | Acid insoluble ashes | ≤0.5% | <0.5% | ||
| 9 | Mesh size trough 63 μm | ≤15% | <15% | ||
| 10 | Lead | <0.1 ppm | <0.1ppm | ||
| 11 | Arsenic | <0.5 ppm | <0.5ppm | ||
| 12 | Mercury | <0.1 ppm | <0.1 ppm | ||
| 13 | Cadmium | <0.1 ppm | <0.1 ppm | ||
| 14 | Total heavy metal | <5 ppm | <5 ppm | ||
| 15 | Glucose and fructose | Passes test | Passes test | ||
| 16 | Starch,dextrin and agar | Passes test | Passes test | ||
| 17 | Sterculia gum | Passes test | Passes test | ||
| 18 | Tragacantha | Passes test | Passes test | ||
| 19 | Tannins | Passes test | Passes test | ||
| 20 | Identification | Passes test | Passes test | ||
| 21 | Total plate count | <500/g | <500/g | ||
| 22 | Aerobic mesophilic spores | <300/g | <300/g | ||
| 23 | Yeast and molds | <100/g | <100/g | ||
| 24 | E.Coli | ABS/5g | ABS/5g | ||
| 25 | Salmonella | ABS/25g | ABS/25g | ||
| Conclusion: The above product conforms to theUSP/NF,FCC standard. | |||||
1.Packing: 25kg/plastic woven bag
2Container: 15MT in 20'FCL without pallets
THE USAGE OF Arabic Gum:
Our factory&Office:
Our Closed Services:
1. We can provide mixed containers with different mixed items in one container.
2. We will control the quality, and offer free samples for test before shipment. After shipment, we will keep the samples for 3 years.
3. We can arrange shipment promptly with professional documents.
4. We can make the packages as you request, and send you photos before shipment.
Q:Are you manufacture or trader?
A: we are manufacture.
Q: How long have your company run on food ingredients ?
A: 14 years focusing on fodd ingredients field,10 years exporting experience.
Q: Which payment terms are you accept?
A: Payment term: L/C D/A D/P T/T Western Union MoneyGram.
Q: After an order is placed, when to deliver?
A:It depends on whether the products you buy has inventory. If we have inventory, generally we can arrange shipment after receipt of payment 2 to 3 days. If not, it will be decided by the time of the factory production.
Q: What's your MOQ?
A:For the high value product, our MOQ starts from 1kg and generally starts from 25kgs. For other low price product, our MOQ starts from 1000kg and 10000kg.
Q: Is there a discount?
A: Yes, for larger quantity, we always support with better price.
Q: How do you treat quality complaint?
First of all, our quality control will reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement or refund your loss.
Q: What is loading port?
A: Usually is Shanghai, Qingdao,Tianjin or Ningbo.
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