Complaint
Alltop New Product Portable Solar Energy System Powered Solar Inverter Solar Home Lighting Energy System for Power DC TV Fan
This home solar system is widely used in rural and remote areas,villages and island country.It can be used for led lighting,mobile charging,DC TV,DC fan,ect.practical use for family or outdoor activities.| Model | DQ1208A500-01 | DQ1208B1000-01 |
| Solar Panel | 18V 90W, Polycrystalline | 36V 180W, Polycrystalline |
| Battery Type | 12.8V 48AH, LiFePO4 | 25.6V 48AH, LiFePO4 |
| Product Size | 260*148.5*200 (System Host) | 300*188*228 (System Host) |
| LED Lifespan | 50000 hours | |
| Luminous Efficacy | 160 lm/w | |
| Charging time | 6-8 hours | |
| Discharging time | 10-24 hours | |
| DC OUTPUT | 12V , 2PCS | |
| AC OUTPUT | 220V 50HZ | |
| USB Output | 5V 2A , 2PCS | |
| Material | Metal | |
| Warranty | 3 years | |
Q1. You are manufacturer or trading company?
A:We are manufacturer. Welcome to inspect our factory at anytime.
Q2: Do You have any certification like BIS, CE RoHS TUV and other patents ?
A: Yes we have got over 100 patents for our self-developed products and obtained ISO9001 quality management system certification, China energy saving certification, SGS,CB,CE,ROHS,TUV,IEC and some other certificates.
Q3:Can you provide customized services?
Yes, we can provide one-stop solutions, such as: ODM/OEM, Lighting solution, Lighting mode, Logo print, Change Color, Package Design,Please inform us formally before our production
Q4. What is your terms of payment?
A:Usually, we accept T/T,irrevocable L/C at sight.For regular orders, Terms of payment 30%deposit,full payment before delivery the goods.
Q5: How many products are there for me to choose?
More Than 150 Different Solar Light For Your Reference! We supply :solar street light, solar garden light,solar landscape light,solar wall light,solar wall washer light,solar power system etc
Q6: What about the lead time?
A: 3 workdays for sample, 5-10 workdays for batch order.
Q7: Can the solar street lamp be used in high&low temperature area and strong wind environment?
A: Of course yes, as we take Aluminum-alloy holder, solid and firm, Zinc plated, anti- rust corrosion.
Q8: What's the difference between Motion sensor and PIR sensor?
A: Motion sensor also called radar sensor, works by emitting high frequency electric wave and detecting people movement. PIR sensor works by detecting environment temperature changing, which usually is 3-8 meters sensor distance. But motion sensor can reach 10-15 meters distance and be more accurate and sensitive.
Q9: Do you offer guarantee for the products?
A: Yes, we will provide professional after-sales service
The industry standard warranty period is 2 years. But we offer 3-5 years warranty to our products., during which we will provide related after-sales service free of charge. The lamp can still work normally after 3 years of normal use.
