A: Yes, samples are in stock, we will return sample fee back to you once you make a bulk order from us.
Q2. What about the lead time?
A: Sample needs 1-3 days, mass production time needs around 15 days for order quantity more than 10,000 pieces.
Q3. What is your MOQ?
A: Under normal circumstances, the order quantity is 1000 pieces. If you need less than 1,000 pieces, please contact customer service.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Shipping time depend on the shipping way you choose.
Q5. Can I print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. Customized design is available. OEM and ODM are offered.
Q6. Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty to our products.
Q7: How to deal with the faulty?
A: Our products are produced in strict quality control system and the defective rate will be less than 0.2%.During the guarantee period, we will send new dampers with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution.
Complaint
