Complaint
FAQ
Q1: What's the sample lead time?
Within the agreed time, our sales team will follow up for you to ensure that the product quality is qualified, you can consult the progress at any time
Q2: What's the production time?
Confirm and arrange production, the premise that assures quality, sample needs 1-7days, mass production time needs 2-4weeks.
Q3: Can we just order small quantity?
Of course,small quantity change into big quantity,so we hope we can give us a chance,reach a win-win goal in the end.
Q4: Can we customize the product?
We provide you with a professional design team, including product design and packaging design, you only need to provide requirements. We will send the completed documents to you for confirmation before arranging production.
Q5: How does your factory do regarding quality control?
Quality is priority. We pay much attention to the quality check,we have QC in every production line. Every product will be fully assembled and carefully tested before it's packed for shipment.
Q6: Do you have any sales serivce?
Yes, we do 1 year warranty for any of our products.We keep promise we do full refund for the defective products.
