Complaint
| Product Description | FAQ | ||||||||||
| EU/UK Glass Panel Smart WIFI Light Touch Switches 1/2/3 Gang Wi-Fi Controlled Power Wall Switch | 1. Are you factory? | ||||||||||
| Model No. | T131 | A: Yes, welcome to visit our company and factory. | |||||||||
| Color | White,Black | 2. If can made our brand? | |||||||||
| Base material | high quality flame retardant PC base | A: Yes, We support OEM and ODM. | |||||||||
| Panel material | 3mm thickness tempered glass | 3. How long is the delivery time? | |||||||||
| Power/Voltage | AC 110--240V | A: 25 working days after we received deposit. | |||||||||
| Size | 86*86mm | 4.Why could not my phone connect to the switch? | |||||||||
| Installation Screw Hole Dimension | 60mm ±2 | A: Please check if your Wi-Fi router is 2.4Ghz, not 5GHz. | |||||||||
| Rated Power | 3-300W/Gang If it used for Led and energy saving bulb, power should be less than 150W/Gang | 5. Why is my light gleams or blinks frequently and rapidly? | |||||||||
| Wiring | Single live no neutral | A: Please check if the capacitor is installed, and ensure that the capacitor is parallel connection with the lamp1. | |||||||||
| Structure | Thyrister | 6.What certification have you obtained? | |||||||||
| Wi-Fi Protocol | IEEE 802.11 b/g/n | A:We have obtained CE and ROHS | |||||||||
| Connection mode | WiFi 2.4G app connection (PS: Doesn't support 5G) | 7.Will you provide samples before placing an order? | |||||||||
| Package | 1PCS/Box with shrink film,20PCS/CTN | Yes, but the buyer has to bear the freight | |||||||||
| Certificate | CE ROHS ISO9000 | 8.What if I lost the connection? | |||||||||
| Tariff Code No | 8536500090 | A: Please press the switch for 5 seconds, reset and connect again. | |||||||||
