Complaint
Company introudction:
Runfeng E-ecommerce co.,ltd is supplier of kid's toy ,foucs on fidget toys,squishy toys,plush toys and other novelty toysQ1.Can you arrange the shipping to our country?
A:Yes,let me know which port you prefer in our country,we can arrange the shipping for you.
Q2.What are your terms of packing?
A: We pack our products in bags, boxes, cartons, pallets, etc as your requirement.
Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery . We'll show you the photos of the products and packages before you
pay the balance.
Q4. What are your terms of delivery?
A: EXW, FOB, CIF, DDP
Q5. How about your delivery time?
A: Generally, it will take 10 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A1:We keep excellent quality, competitive price to ensure our customers' benefit;
A2:After-sale service: Any problem or question during or after your usage, we are always available to help you solve it.
