FAQ
Q: Can we customize the product? What cost will be included?
A: The product can be customized, but the TFT LCD module has different tooling cost, which includes FPC, Touch Screen, Backlight,
Bezel and so on.
Q: Payment Terms?
A: For samples, Paypal can be accepted. But for mass production, credit card or T/T full payment before produce and delivery is needed.
Q: What is your delivery method?
A: EXW Shenzhen by DHL/ UPS / FEDEX, or ship the goods to your HK forwarder.
Q: Products are in stock? How long can you deliver?
A: Our inventory is mainly raw materials,semi-finished, and a small number of finished products.
After payment, Samples available in stock will be sent within 3 days; Small batch delivery takes 2-3 weeks; Large batch delivery takes 5-6 weeks
Q: What kind of packaging? The transport process will not be damaged?
A: Our products are divided into two categories, small-medium size use knife card isolation packaging, large size screens are
used in aircraft box packaging, all packages are protected by outer box and strapping to ensure the safety of the material
transportation.
Q: How to control the quality of products?
A: The company has a professional quality team, and all products are 100% inspected before shipment.
Q: How long is the warranty and service of the product?
A: Generally the warranty period is one year. It depends on different products.
We guarantee our products to be free from manufacturer defects. Liability under this warranty is limited to the replacing of any
product found to be defective under normal use.
Q: What certification could provide?
A: Products by RoHS, CE, SGS certification.
Q: Can you provide product drawings and test reports?
A: According to customer needs, our company can provide product-related information and test reports.
Q: The product specification is in Chinese or English?
A: The version of the product specification is English.
Q: What is the minimum order quantity?
A: All our products have MOQ requirements, please contact our salesman for detailed information.
Q: Are you open to OEM processing?
A: Yes, we can OEM.
Q: What is the application of the product?
The products can be widely applied to the fields of HMI, handheld terminals, household medical products, instruments and
apparatus, white goods, oiling machine, auto, and AOI, etc.
1. We are a professional designer manufacturer of LCD modules and capacitive touch modules.
2. We have the IATF16949 certificate issued by TUV, which can produce automotive-grade LCD display modules that are higher in impact resistance, reliability, consistency, life, and manufacturing standards than ordinary industrial products.
3. We are good at ODM and OEM, product specification, LOGO, and packaging can be customized.
4. We are good at the development of display modules in the industrial field and provide the total solution of the capacitive screen.
5. We have 6 production lines, with the shipment of more than 3,000,000 pieces per year.
6. Our products can support long-term supply, Maximum supply cycle is 5-10 years.
7. We combine touch screen technology with an LCD display module, which greatly saves your cost. Perfect after-sales service will be one of the reasons why you choose us.
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