Complaint
PRODUCT NAME | Snail Wire Guide |
AVAILABILITY OF CUSTOMIZE | Yes |
COLOR | Black |
SURFACE | Nitridation |
Q: How to get samples?
A: There are different ways to get samples from us. In general, the samples are free of charge, but the express fee is borne by the buyer.
Q: How can I get your price?
A: The price list is base on the products you are looking for. You are welcome to send us e-mail to get quotation.
Q: How to schedule a tour of the facility?
A: If you want to inspect the goods or visit the factory, welcome, just make an appointment in advance
Q: How to place an order, or if a minimum order exists
A: We have different MOQ for different products. Normally, the MOQ is 100 Units for machineries components, but we will communicate with you about the specific situation.
Q: What payments terms are?
A: Prefer L.C, D.P and T/T, other payment methods can be communicated.
Do not accept remittances from high-risk or sanctioned areas
Q: Do you ship worldwide?
A: Yes. We have international shipping experience more than 10 years.
Q: What is the delivery time?
A: 10- 40 days depending on the quantity of your order.
Q: What your industry certifications are (e.g., ISO.)
A: ISO 9001 and CE certificate.
Q: What is your warrantee if we have any problems?
A: We will inform our local agent to support you or we provide online service. And our engineer will take a personal visit if serious problems.
Q: Is there a discount if I purchase in large quantities?
A: Yes, sure. The specific amount or percentage of discount varies in different situations.
Q: Can I return it if I'm not satisfied?
A: Yes, sure. But it needs to be discussed on a case-by-case basis.
