FAQ
1. WHAT ARE YOUR PERGOLA SIZES AVAILABLE?Our standard sizes are 3x3M,3x4M(single bay), and 4x4M(double bays) with 4 posts, 6x4M for double bays with 6 posts. Bespoke sizes with bulk quantity can be tailored-made.
2. HOW TO MAKE THE ORDER?Kindly send us the sizes of the area and the pictures of the construction site if you can. We will then make the design and proposal accordingly. After you comfirm the design and the quote, the order will be taken care of by us, from production to shipping, even door-to-door delivery we can handle, if needed.
3. WHAT IS YOUR PERGOLA DELIVERY TIME IN YOUR FACTORY?Our regular delivery time is 35-45 days for a normal bulk order quantity. It is subjected to our final confirmation for a big order of more than 200 sets.
4. WHAT TYPES OF FEATURES CAN I ADD TO THE ROOF?We also offer an integrated LED lighting system, an automatic rain sensor that will automatically close the roof when it starts raining. If you have any further ideas we encourage you to share them with us.
5. HOW WILL IT HOLD UP IN MY CLIMATE?Our system has been specifically engineered to withstand high winds, heavy snow loads, and everything in between. It's durable and can outcompete most of the competitors on the market today!
6. WHAT IS YOUR PRODUCT WARRANTY?We offer a 3-5 years warranty on the structure of PERGOLA with ordinary powder coated, along with a 1-year warranty on the electrical items.
7. ARE YOUR PERGOLAS EASY FOR END-USER TO INSTALL?Yes. All of our parts are marked (A, B, C, D...) letter accordingly with a printed user manual and the end-user can easily figure out the parts and finish the installation in 2-3 hours by 2-3 people.
AlunoTec Economic Rainproof Aluminuim Motorized Pergola With Side Blinds
Complaint
