Complaint
Q: How can I get the accurate price ?
A: Please provide 2D (or 3D) files or samples.Draw format :I GS,STEP, STP, JPEG,PDF, DWG, DXF, CAD etc.Please suggest us your quantity too.
Q: I have an idea for a new product, but don't know if it can be manufactured. Can you help?
A: Yes! We are always happy to work with potential customers to evaluate the technical feasibility of your idea or design and we can advise on materials, tooling and likely set-up costs.
Q:If the items we purchase from your company are not of perfected quality/defective, what can we do?
A: Please contact with us freely within 3 days after your got the products. Kindly send us photos of all the bad goods or any proof. After confirmation, we can replacement/ refund/ deduct the fee from next order.
Q:Is it possible to know how are my products going on without visiting your company?
A: We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
Here are our mold processing equipment:
Q:How we ensure the quality of our products?
A:We have obtained ISO 9001 IATF 16949 ISO 14001 quality certificate.
Here are our quality certificate:
Q:How do we ensure that you deliver on time and with consistent quality?
A:We have a wealth of valuable precision equipments.
Here are our production equipments:
