Complaint
Nanjing Jin Bai He Medical Apparatus Co.,Ltd
1. A manufacturer base company founded in 2013 with intergration of R&D, production and international marketing teams, specialized in health care products
2. Covers an area of 140,000 square meters and has hundreds of professional employees.
3. Products cover wheelchair(electric/manual), mobility scooter, standing wheelchair, patient lifter and hospital bed
4. Approved by ISO13485,ISO9001, ISO14001, CE, SGS, FDA
5. Products have been sold to more than 40 countries, including Europe, Africa, Southeast Asia, South and North America, Australia and so on
6. After several years development, we have growned to one of the famous leading wheelchair brand in China
| Model No. | D20 | Seat Height | Front | 500 mm | |
| Material | Aluminum Alloy | Rear | 480 mm | ||
| Unfold Size(LxWxH) | 1110x620x940 mm | Front Wheel | 7"x 1.25" solid pu tire | ||
| Folded Size(LxWxH) | 620x400x800 mm | Rear Wheel | 8"x 1.95" solid pu tire | ||
| Package Size(LxWxH) | 750x430x830 mm | Driving Distance | 25 Km | ||
| N.W(without battery) | 22 kg | Max Speed | 6 Km/h | ||
| N.W(with battery) | 25 kg | Max Load Capacity | 120 kg | ||
| G.W(with package) | 30 kg | Gradient | 8° | ||
| Pedal High From Ground | Max | 155 mm | Turning Radius | 650 mm | |
| Min | 120 mm | Charger | 24V/2A | ||
| Armrest Spacing | Inner | 500 mm | Battery | Rated Voltage/Capacity | 24V/6AH |
| Outer | 615 mm | Weight | 1.2 kg | ||
| Armrest Height | From Ground | 710 mm | Quantity | 2 | |
| From Seat | 250 mm | Motor | 24V/180W Brushless | ||
| Backrest Height | From Ground | 940 mm | Controller | 24V Brushless | |
| From Seat | 530 mm | Standard Color | Black+Blue/Black+Red/Black+Yellow | ||
| Seat Depth | 430 mm | Battery Type | Lithium Ion Battery | ||
| Seat Width | 420 mm | Brake System | Electromagnetic brake | ||
Q1: Can I Take The Plane? What Documentation Is Required?
Yes, our products can be allowed to be carried on the plane, different airlines will have different regulations, you can consult the airline staff of your flight.
Q2: To Avoid Overcharging, Should I Need Protective Measures When Charging?
No, the charger has a power-off protection function. When the battery is fully charged, the charging power supply will cut off by itself.
Q3: Can I Use It In Different Countries?
Yes, our products have an input voltage of 100-240V, which is suitable for most countries in the world. We can provide you with the right charger according to the type of plug used in your country.
Q4: Should I Need To Assemble After Unpacking?
After unpacking, only the controller joystick needs to be installed, the wheelchair lock is fixed, and the power can be used.
Q5: Is It Possible To Switch Manually By Electric Mode?
Yes, you can adjust the red handle on the motor position to switch the manual electric mode.
Q6: Can The Controller Lever Switch Between Left And Right?
Yes, the joystick can be switched left and right.
Q7: What Is The Production Process Of The Wheelchair?
Raw material cutting - processing forming - welding - heat treatment (increasing hardness) - baking paint - inspection - assembly - finished product - the packaging.
Q8: What Are The Optional Parts & Accessories?
Battery, motor, tire, cup holder, controller, travel bag, rear control bracket, flashlight bracket, mobile phone holder, headrest etc.
Q9: Can Product Quality Issues Be Returned?
At present, my products do not support return, but if there are quality problems, we will send spare parts for customers to replace them during the warranty period
We also have a professional after-sales team to guide the installation.
Q10: Are You Directly OEM And ODM?
OEM can, we can customize your LOGO in a wheelchair. ODM is also acceptable, but the cost of opening the mold is relatively expensive, requires the customer to pay for it, and the cycle is longer. If the customer can accept it, our factory is no problem.
Q11: How about Warranty ?
First ,We guarantee product quality ,Strictly tested before shipment.
Second ,damage to accessories caused by non-human factors during the warranty period ,We will ship it for free
| lithium battery & charger | 1 year warranty |
| brushless motor | 1 year warranty |
| controller | 1 year warranty |
| Aluminum alloy frame | 2 year warranty |
