Complaint
| PACKING | COLOR BOX |
1. We have a large range of daily ceramic ware.
Our ceramic ware includes ceramic cup and mug, ceramic bowl, ceramic plate, porcelain dinner set, porcelain tea set, stoneware, bone china, etc.
2. Post processing: printing, decal, color glazing, gold plating, hand-painting, etc.
3. Small MOQ is acceptable.
4. We welcome OEM shape designs, colors, printings and package.
5. Strict quality control system and Strong Design team
What is your MOQ ?---Usually our MOQ is 10000pcs . But we accept lower quantity for your trial order,if we have ready goods,then no moq requirement
Can I get samples ?---Sure , we can send you 2-3pcs each item for free if the sample is available.
How long is the sample lead time ?---We can send out within 3 days if you need the sample
How long is the production lead time ?---Normally the delivery time is about 30-45days , but sometimes 20days is also ok
If we have stock can ship within 3days once confirm order
Is it ok if I want my own design ?---Yes , we have strong designer team , can design based on your requirement,If you want us to open new mould for your sample,it is also ok .
How many colors are available ?---We would match colors with Pantone Matching System , So you can tell us the pantone color code you need , we will match the colors you need .
Moreover ,we will advise you some popular colors
What is your payment term ?---Our normal payment term is T / T , 30% deposit and 70% balance against copy of B / L,But if you need other payment terms for example D/P , L / C at sightis also acceptable.
if the purchase order is not full for container,can i ship by LCL?
---yes, we can do, but we will do EXW, you can check with your shipping forwarder for the cost.
