Complaint
Q1: How about the MOQ?
A: We don't have MOQ required, we can accept small order, 1000pc can be acceptable, but we can give some discount for large order.
Q2: How about the package?
A: We use neutral package,of couse,we are pleased to customize for you
Q3: How to customize my own brand logo?
A: Provide us your logo or design files,we will provide free artwork for you approve before making PP sample.
Q4: How about the lead time?
A: For sample order, we usually need 3-5 work days, for bulk order, we usually need about 30 work days for mass production.
Q5: How should we do if the product is failed?
A: Just need to tell us the quatitty and the problem, send us the failed images&videos, we will send a new one for free.
Q6: How about the shipment?
A: We usually ship by express(DHL,UPS,Fedex,TNT) or by air, for bulk order, we usually ship by sea.
