Complaint
System | ||||||||
| Main Chipset | Hi3536 | |||||||
| Operating System | Embedded Linux | |||||||
| Bandwidth | 512M | |||||||
| Video Format | H.265+/H.265 /H.264 | |||||||
| Video Resolution | 4K/5MP/3MP/1080P/720P/D1 | |||||||
| Smart Functions | Target Count, Electric Fence, Face Detection, Humaniod Detection, Retrograde Detection, Leave Position Detection (need front end IPC supported) | |||||||
| Record Mode | Manual, Schedule, Motion Detection, Timing, Alarm, Stop | |||||||
| Playback | 1CH 4K/4 CH 4K/9*3Mp/ 16CH 1080P | |||||||
| Backup Mode | USB Device/Network | |||||||
| Face recognition | 16 CH comparison IPC | |||||||
| Video | ||||||||
| 16CH Comparison mode | 16 CH comparison IPC+20 CH guard IPC or normal IPC | |||||||
| Split | 1 | 4 | 6 | 8 | 9 | 16 | 25 | 36 |
| Decode | 4K | 4K | 4K+5*2MP | 4K+7*2MP | 2MP | 1080P | 720P | D1 |
| Normal Mode | 16 CH guard IPC or normal IPC | |||||||
| Split | 1 | 4 | 6 | 8 | 9 | 16 | ||
| Decode | 4K | 4K | 4K+5*2mp | 4K+7*2MP | 2MP | 1080P | ||
| Normal Mode | 25 CH guard IPC or normal IPC | |||||||
| Split | 1 | 4 | 6 | 8 | 9 | 16 | 25 | |
| Decode | 4K | 4K | 4K+5*2mp | 4K+7*2MP | 9*2MP | 1080P | 720P | |
| Normal Mode | 36 CH guard IPC or normal IPC | |||||||
| Split | 1 | 4 | 6 | 8 | 9 | 16 | 25 | 36 |
| Decode | 4K | 4K | 4K+5*2mp | 4K+7*2MP | 9*2MP | 1080P | 25*720P | 32*D1 |
| Video, Audio, Alarm | ||||||||
| Video Input | 36ch Digital (4000X3000) + 36ch Preview + 16ch Playback + Face Recognition 16ch Digital (4000X3000) + 16ch Preview + 16ch Playback 25ch Digital (4000X3000) + 25ch Preview + 16ch Playback 36ch Digital (4000X3000) + 36ch Preview + 16ch Playback Support import 5000 face database | |||||||
| Video Output | 1 HD output, 1 VGA | |||||||
| Audio Input & Output | 1 RCA in, 1 RCA out, HD audio output | |||||||
| Alarm Input & Output | 4 in 4 out | |||||||
| Storage | ||||||||
| HDD | 9 SATA, Each port supports MAX 16TB HDD | |||||||
| E-Sata | 1 | |||||||
| Network | ||||||||
| Network Interface | 2*RJ45 10M/100M/1000M self-adaptive LAN port | |||||||
| Network Function | DDNS,EMAIL,UPNP,NTP,DHCP,IP Filter,PPPoE,P2P | |||||||
| External Ports | ||||||||
| USB | 3 USB Ports(2 USB2.0, 1USB3.0) | |||||||
| RS232 | N/A | |||||||
| RS485 | 1 | |||||||
Q: 1. Support sample order?
Yes, we support sample order for customer to test before bulk order place.
Q: 2. What is the lead time?
For sample order need 3-5days, for bulk order time can be negotiate.
Q: 3. Do you have any MOQ limit?
Sample order is no limit, but for bulk order once you need customized logo print or customized package then it will have MOQ limit.
Q: 4. How do you ship the goods and how long does it take arrive?
For sample order, usually we shipped by DHL, Fedex, UPS or TNT.
For bulk order, usually we shipped by customer appointed forwarder by air, by sea or by train.
Q: 5. What is the warranty for the products?
Our warranty is for 1 year.
Q: 6. How is your after-selling service?
We support online technical support.
Any problem with our product can contact us to solve problems at any time.
Q: 7. Do you supply OEM service?
Yes, we are professional OEM/ODM manufacturer.
We support customized logo print on products, customized package, customized GUI_language.
