Complaint
| Test Items | Standard | Results |
| Appearance | Colorless to brown liquid | colorless liquid |
| Odor | Fruity, caramel | Pass test |
| Content (by GC) | ≥ 98.0 | 99.5 |
| Specific gravity | 1.058-1.073 | 1.066 |
| Refractive Index | 1.524-1.534 | 1.530 |
| Conclusion | QUALIFIED/conform to GB 29938-2013 | |
Question 1: Can you supply free samples?
Answer: Yes. We can provide with Free sample
Question 2: How to assure your delivery same good quality as sample?
Answer: We just take sample from mass production. So same production line, same quality. Even we can supply you pre shipment batch sample approval.
Question 3. How to assure our delivery and quality after prepayment?
If there is a dispute about quality etc., how to solve the problem?
Answer: We are committed to ingredients industry over 10 years. Our products were hot sold to Asia, Oceania, Middle East, Europe, South America, North America and Africa. The producer we are collaborating were all on-site evaluated medium size enterprise with complete production management and quality control system.
Question 4: What kind of payment do you prefer?
Answer: We can accept TT, D/P, D/A, L/C, West Union. For long term good-reputed clients, we also release open term.
