Complaint
| Rated voltage | 380V |
| Rated power | 8.3KW |
| Dough Thickness | 15-20mm |
| Capacity | 10-50 kgs/time |
| Press times | 3-20 times |
| Machine size | 2400x1300x1750mm |
Customer
Our service:
Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
HICOCA 400 Service Hotline is ready for 24 hours, sincerely looking forward your calling.
FAQ:
1. Q: Are you trading company?
A: We are a manufacturer of food making machines, packing machines and accessories with 20 years experience, and more than 80 engineers who can design machines according to your special request.
2. Q: What is your machine for?
A: Our machine is for many kinds of food, such as chinese noodle, rice noodle, long pasta, spaghetti, instant noodle, biscuit, candy, sause, powder, etc.
3. Q: How many countries have you exported to?
A: we have exported to more than 20 countries, such as Canada, Turkey, Malaysia, Holland, India, etc.
4. Q: What is your delivery time?
A: 30-50days. For special request, we can deliver the machine within 20 days.
5. Q: What about aftersales service?
A: we have 30 aftersales service staff, who have experiene to provide service overseas to assemble the machines and train the customers' workers when machines arrive.
