Complaint
| Material | Stainless steel 201/ stainless steel 304 |
| Finish | satin/ polish/ powder coating |
| Dia of tube | 19/ 25mm/ 32mm |
| Thickness | 0.8mm/ 1.0mm/ 1.2mm/ 1.5mm |
| Length | 300mm/ 450mm/ 600mm/ 900mm/ 1200mm |
| Washer | hollow/ solid |
| Collar | iron/ brass |
| Leg | hollow/ insert brass |
| Sample | Avaliable |
| Sample lead time | Around 7 days |
| Mass product lead time | Around 30-35 days |
| Color | silver/ gold/ black |
| OEM/ODM | available |
Q1. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 3-4 weeks.
Q3. Do you have any MOQ limit for order?
A: Our MOQ is 50 or 100 sets on alibaba,small order please go to our aliexpress store.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT if sample. It usually takes7-10 days to arrive. If big order will ship by sea.
Q5. Is it OK to print my logo on product or package?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q7: What is your payment method?
A: In general,we accept 30% T/T deposit and balance payment before shipment.But for big order,we can give the best payment method.
