Q1. What is your terms of packing? A: Generally, we pack our goods in shrink-wrap by wood case .If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment? A: T/T 30% as deposit, and rest payment before shipping .but for old customer can be 70% against to BL copy .
Q3. What is your terms of delivery? A: EXW, FOB, CFR, CIF. LC
Q4. How about your delivery time? A: Generally, it will take 25 days after receiving your deposit. The delivery time depends on the items and the quantity of your order.
Q5. What's the MOQ? A: 1set or as your demand.
Q6. What is your sample policy ? A: We can supply the sample if we have ready parts in stock, which is free for you but the customers have to pay the courier cost. If customized sample , you need to pay sample cost and courier cost .
Q7. What's your quality inspection system ? A: Inspection at every process ; Grade selecting , Drying kiln, Processing , digging & repair for knots grade , Homag line , UV line .
Q8: How do you make our business long-term and good relationship? 1. We directly import the log and timber and process into products, We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
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