Complaint
is engaged in the development, design, manufacture and sale of food processing machinery. over the years adopts many new ideas, absorbs a wide range of advanced technologies worldwide as well as excellent processing and testing equipment, and takes a reliable strict quality guarantee system and an important after-sales service system to win customer's trust in the industry.
1. Installation and Debugging: Within the time of warranties, the seller will send the engineer to guide to install the machine, the buyer should prepare the materials needed and should be responsible for the engineer's safety, travel expense, accommodation abroad. And shall pay the salary for the engineer,150 dollars per day, and if the installation would exceed one month, then the buyer shall pay the engineer 200 dollars per day for the exceeding time. And the seller will provide the Instruction Manual and the Foundation Drawings.
2. The quality assurance date is one year (exclude the quick wear parts) after commissioning, but not exceed 15 months from date on which machine leaves the factory.
3. If the equipment appear the equipment failure because of improper handling
of user, we are in charge of maintenance, and collect the appropriate cost.
4. We offer the components with favorable price, perdurable maintenance.
After quality assurance date, if the equipment needs to be repaired, we only collect the cost price
