Complaint
| Camera | |
| DSP | T31N |
| Sensor | Color 1/2.9" Low Illumination CMOS Sensor GC2053 |
| Lens | 3.6mm ICR lens |
| IR Distance | 20m(18pcs*IR leds) |
| D&N | ICR Switch, Auto/Color/B&W/CDS Trigger |
| D-WDR | D-WDR (off/low/middle/high) |
| IR Led Control | Auto/Manual/Off |
| 3D DNR | Off/Low/Middle/High/Higher |
| Defog | Off/Low/Middle/High |
| Mirror | Off/ Horizontal Mirror/Vertical Mirror/180-degree flip |
| Image Setting | Brightness, Contrast, Sharpness, Saturation, Chroma |
| Humanoid Detection | |
| Detection Quantity | ≤5 people humanoid |
| Humanoid Size | Humanoid Pixel ≥ 40*40 |
| Detection Ratio | ≥99% (meet above requirement) |
| Capture Corresponding Speed | ≤1s |
| Max Detection Frame | 5fps/s |
| Fault Detection Ratio | ≤2% |
| Detection Part | People with any posture including half body, head, hand, shoulder |
| Track People | Support |
| Detection Mode | Support static and dynamic humanoid detection |
| Detection method | Image detection during day time or night time with lights or IR LEDs |
| Detection Area | Appointed area, default full-screen |
| Upload Method | Upload it under private protocol |
| Trigger Method | Video trigger |
| Audio & Video Encoding | |
| Video Encode Standard | H.265/H.264 |
| Encoding Feature | Main stream: 3MP 2048x1536@20fps, 2MP 1920x1080@25fps Sub-stream: D1(720*576), VGA (640*360) |
| Max resolution | 3MP 2048x1536@20 fps |
| Video Code Rate | Fixed code rate, variable code rate (Main stream: 160Kbps-4000kbps) |
| Video Type | Composited stream/video stream |
| Audio Standard | G.711u / 64Kbps |
| Network Function | |
| Protocol | TCP/IP, UDP, HTTP, HTTPS, DHCP, RTSP, DDNS, NTP, PPPOE, UPNP, SMTP |
| Connection Protocol | ONVIF, GB28181 (Option) |
| Security Mode | Authorized user name and password, HTTPS encryption, AES connecting encryption, RTSP verification |
| Motion Detection | Set detection area, can set multi-level sensitivity |
| Privacy Mask Alarm | Support 1 area |
| Privacy Mask | Support 4 areas |
| Schedule Linkage | Snapshot, email |
| Device abnormal Inspection | Support network broken alarm, IP conflict alarm, illegal visiting alarm |
| Character Overlay (OSD) | Title, time and date overlay, multi-line, and color of characters optional |
| Port | |
| Network Port | RJ45 10M/100M network self-adaptation |
| Audio | MIC Input/ Output |
| General | |
| Power Supply | DC12V /PoE (option) |
| Size | 38*38mm |
| Working Temperature | -10°C ~ 50°C |
| Working Humidity | 0~90 Percent |
Q: 1. Support sample order?
Yes, we support sample order for customer to test before bulk order place.
Q: 2. What is the lead time?
For sample order need 3-5days, for bulk order time can be negotiate.
Q: 3. Do you have any MOQ limit?
Sample order is no limit, but for bulk order once you need customized logo print or customized package then it will have MOQ limit.
Q: 4. How do you ship the goods and how long does it take arrive?
For sample order, usually we shipped by DHL, FedEx, UPS or TNT.
For bulk order, usually we shipped by customer appointed forwarder by air, by sea or by train.
Q: 5. What is the warranty for the products?
Our warranty is for 2 years.
Q: 6. How is your after-selling service?
We support online technical support.
Any problem with our product can contact us to solve problems at any time.
Q: 7. Do you supply OEM service?
Yes, we are professional OEM/ODM manufacturer.
We support customized logo print on products, customized package, customized GUI_language.
