| Q1: What's your main products ? |
| Leather bed |
| Bed base,headboard |
| Foam mattress |
| Natural Latex mattress |
| Memory foam mattress |
| Spring, foam(Latex) mix mattress |
| Fireproof (Waterproof) mattress |
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| Q2: What's the structure of mattress would be best for sleeping? |
| A2: Pls indicate what's the you'd prefer firm mattress, soft mattress, midium soft mattress, we'll recommend accordingly. |
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| Q3: Do u accept the OEM or Custom Design Order? |
| A3: Yes,we do.Both are warmly welcome . |
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| Q4: What is the Warranty for the mattress? |
| A4: 10 years warranty . If any quality problems on our side occured in this period , we will compensate for the goods or make a replacement. |
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| Q5: How should I import mattress from you ? |
| A 5: 1). Tell us what's the specific requests for the mattress, always offer the high quality goods for you. |
| 2). After confrim the goods details, caluclate the most economy delivery method according to the goods quantity, and clients make the deposit. |
| 3). Starting mass production after confirm the deposit. |
| 4). Upated the specific shipping time to customer, make the timely shipping. |
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| Q6: How should I make the payment ? |
| A6: Payment term : T/T , L/C |
| For T/T , 30% deposit, 70% blance before loading |
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Complaint
