Complaint
Q: How about the Delivery time?
A: 15days after receiving the deposit based on the MOQ. Normally, 30-35days to finish the order shipping by sea, train, and truck.
Q: Are you Trading Company or Manufacturing Factory?
A: We are the Trading Agent of different electric car brand.
Q: For the Spare parts
Of course, we can supply all spear parts according customer request. Welcome to ask for the detailed according to your order quantity!
Q: How can you guarantee the product quality?
A: We have the quality control system ISO9001:2008, and it's been followed strictly. We also have the professional QC team, and each our package worker will be in charge of the final inspection according to the QC instruction before packing.
Q: I'd like to know your Payment terms.
A: Basically, the payment terms are T/T, L/C at sight. Western Union, Paypal, Moneygram, Alipay, Credit card are acceptable for sample order.
Q:How can I know how my order is being done?
A:We will inspect and test all items in order to avoid damage and missing parts before shipping. The detailed
inspection pictures of the order will be sent to you for your confirmation before delivery.
TIANJIN CHINA
