Complaint
Q1: Are you trading company or manufacturer ?
A1: We are a trading company who has many long-term co-operated factories who have stable quality products. Each factory specializes in different series products. Our customer can make many choices.
Q2: What is your shipping method?
A2: 1.Express like DHL, UPS, FEDEX, ARAMEX, EMS...
2.Sea+ to door
3.Air+ to door
4.Train+to door
5.Sea U can choose what you want.
Q3: Do you provide samples ?
A3: Most sample could be free for you , you need just to pay the freight to your place.
Q4:How long will take to prepare the big order?
A4: Generally, it will take 1-3working days to prepare for the items we have in stock. For the big order, we need to check your order content to make sure the production time.
Q5:Can you do customization?
A5:Yes, if you have sample, you can ship the sample to us, we can do the mold and produce big order for you.
Q6: How to pay?
A6: TT, PAYPAL, Ali Pay,Credit card, Ali Assurance...
Q7: Do U have quality guarantee ?
A7: Yes, we will provide 6 month guarantee
Q8:What's your available port of shipment?
A8:Ningbo port or Shanghai Port.
Q9:How do you make our business long-term and good relationship?
A9:We keep good quality and competitive price to ensure our customers benefit.
We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
