Complaint
| Product Parameters | |
| Brand | ARTDNA |
| Series | V23 Series |
| Product Name | 13A Single Switched Socket with Neon |
| ITEM NO. | V23-C12 |
| Performance | 13A 250V ~ |
| Socket type | 86 type |
| Color | Sand Grey /Brushed Brown / Brushed Grey |
| Cover Material | Flame Retardant PC Plastic |
| Package | 80 pcs/ctn |
| Size | 86mm*90mm |
| Style | Simple |
| Warranty | 12 years for mechanical part, 1 year for electric part |
| Certificate | CB,CE |
| Inside Material | Copper, brass, silver-alloy contactor; QSn0.1-8 for socket |
| Lifetime | wall switch: 40000 times; wall socket: 5000 times |
| Warranty | 10 years |
| Application places | hospitals,factory, office, home, hotel, etc. |
Q: Are you a factory or just a trading company?
A: Our company was established in 2007 and has the ability of product development, manufacturing and sales.
Q: What does your company deal in?
A: We are mainly engaged in the development and production of smart home products, such as smart switch sockets, smart lights, smart wired gateways, handheld smart dimmer switches, IR+RF remote controls, smart sensors, smart speakers, etc. At the same time, we also produce and sell traditional switch sockets.Our products cover more than 40 countries, and have CE, CB, SASO, ASTA, SQM and other certifications.
Q: Do you accept OEM & ODM?
A: Yes, we accept.So feel free to let us know what you want.We can also open new mould for specific requirements.For the details, just contact us.
Q: How can we guarantee quality?
A: Always a pre-production sample before mass production,always final Inspection before shipment.
Q: What can I do if there is some mistakes with the products?
A: We provide 24 hours service and have complete after-sale team for foreign clients.
Q: Can you produce according to the sample?
A: We can do custom design and manufacturing according to customer needs.
Q: What's the lead time of mass production?
A: Generally 3-6 weeks. We will inform you the lead time after receiving your payment.
Q: How are your products packaged?
A: We put one product into a plastic bag and then into a separate small box, then put 6 small boxes into a medium size box, and finally put 10 medium size boxes into a carton.
