Complaint
| Q1: Can I have a sample order? |
| A: Yes, welcome to place a sample order to check the quality or market. |
| Q2: How to proceed with an order? |
| A: Firstly let us know your requirements. Secondly, We quote according to your requirements or our suggestions. Thirdly customers confirm the artworks and pay deposit for the formal order. Fourthly We arrange the production & shipment then you pay the balance to us. |
| Q3: Is it OK to print my logo on the product? |
| A: Yes. Please provide the logo AI file so that our designer can make the mockup for your approval |
| Q4: Can you support custom packing? |
| A: Sure, custom polybag with warning text, gift box, or display box is welcome. |
| Q5: Are you a factory? |
| A: Yes. We have been engaged in the production of sports supports for more than 7years, and have cooperation experience with TOP customers in many industries. Provide professional factory inspection services, to create the highest quality products for you. |
| Q6.What is the shipping method? |
| -It could be shipped by sea, by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect). Please confirm with us before placing orders. |
| Q7. How do you make our business long-term and good relationship? |
| A: We keep good quality and competitive price to ensure our customers benefit ; |
