Complaint
PACKING & SHIPPING
Packing: General carton or customize flight case package. ( 24hours ageing before packing.)
Shipping: DHL / UPS / Fedex , by air transportation or by sea transportation. ( Produce time : Small order, 3-5 working days. Under 100 pcs, 7-15 days normally. More than 100 pcs, 15-35 days. )
| Warranty: | 1 year | |
| After sales service | Pls send picture or video to us, help us to find out the problems of product. We will send replacements in free and bear the shipping fee during warranty. If the problem caused by human favor, clients will pay all charges. | |
| For all your inquires about us or our products, we will reply you in detail within 12 hours. | ||
| We have well-trained and professional sales & after sale services persons who can speak Engligh fluently. | ||
| We Can print your own logo on product and packaging. | ||
| 1, Provide strict quality check for each part, each process before export. |
| 2, Provide optimum system solution based on each client's specific requirement. |
| 3, Provide complete after-sale service, including installation, technical guide and training. |
1, Are you facotry ?
: Yes, we are facotry. location in Gunagzhou city China.
2, How can I place an order with you?
: Pls contact us by email or wechat/whatapp to get PI with final price and delivery cost.
3, How about the payment ?
: 30% deposit and 70% balance before delivery.
4, How can I trust you?
: you can video chat with us or you can check our certificates and TUV report.
