Complaint
1. Q: Are you a manufacturer or a trading company?
A: We are a manufacturer, warmly welcome to visit us at any time.
2. Q: Can I order some samples to test before bulk order?
A: Yes, highly welcome your sample order to test our quality first.
3. Q: Can I have my own logo on products and custom packagings? (OEM)
A: Sure, we have 10 years' OEM&ODM experience, also professional designers to help you and give you some professional suggestions.
4. Q: What's your delivery time?
A: Samples order: 1-3 working days. Bulk order: 5-7 working days. OEM order: 10-15 working days. ODM order: 20-30 working days.
5. Q: Which shipping methods are available? What's the shipping cost?
A: DHL, UPS, FedEx, EMS, Sea Shipping, Air Shipping etc. Shipping cost is determined by weight and shipment methods.
6. Q: What's the lead time and delivery time of my order?
A: Lead time is about 2-7 working days depending on your order quantity.
Delivery time is normally about 3-5 working days.
If you have any interesting of it ,Kindly contact me
