Complaint
Q:Are you trading company or manufacture?
A:We are professional manufacture with our own indenpendent export rights.
Q:Can I get free samples?
A:Samples are not for free for new customers and will charge ,for old customers ,samples will be given for free depends on actual purchased orders FEDEX,UPS,INT and DHL are our shipping partners AIlI what you have to do is to provde a valid shipping account on above shipping companies basis enable uc make the fast deliveries.
Q:What are the lead time for samples?
A:For spot goods,they would immediate to delivery our after receipt of full payments For special design & customize services samples shall be delivered on discussion basis.
Q:Can I customize my logo or any redsigns?
A:With over 25 years designing & manufacturing expenences ,OEM & ODM.services are available at all time.
Q:What about the product warranties?
A:All products will be strictly inspected and well packed before delivery all clients shall check the packing conditions after they received the products,if any damages were found please contact our after sale service team for more return details.
Q:Coud I put mt own logo on the glasses with small orders? Does it needs extra costs?
A:We provide customized LOGO services for small orders, all processing details will be strictly handled abased on all certain requirements, and all costs will be charged accordingly.
Q:Hoow many days can | get goods if I parint my logo?
A:Usually it takes 15 workdays after getting your payment.
Q:Do you have any cooperate experience with big wholesaler or supemarket?
A:Yes,We have many big clients Such as ,Gssilor ,ZESS.
