Complaint
| ITEM NO. / DESCRIPTION | MODEL NO. | ITEM NO. / DESCRIPTION | MODEL NO. |
| 220V/ 60HZ, R22, 9KBTU | PH130M1C-3DZDU1 | 220V/50HZ , R22, 7KBTU | PH120M1C-4DZDE2 |
| 220V/ 60HZ, R22, 12KBTU | PH180G1C-3FTU2 | 220V/50HZ , R22, 9KBTU | HSM165V3UDZA |
| 220V/ 60HZ, R22, 18KBTU | PH240M2C-3FTU1 | 220V/50HZ , R22, 12KBTU | HSM215V4UFTA |
| 220V/ 60HZ, R22, 18KBTU | PH250M2C-3FTU1 | 220V/50HZ , R22, 12KBTU | PH225X2C-4KU1 |
| 220V/ 60HZ, R22, 22KBTU | PH300G2C-3KU | 220V/50HZ , R22, 14KBTU | PH240X2C-4FT |
| 220V/ 60HZ, R22, 24KBTU | PH330G2C-3MUU1 | 220V/50HZ , R22, 18KBTU | PH310M2CS-4KTH |
| 220V/ 60HZ, R22, 30KBTU | PH401X3CS-3MTU | 220V/50HZ , R22, 24KBTU | PH400G2CS-4KU1 |
| 220V/ 60HZ, R410a, 9KBTU | ASN89N1UDZ | 220V/50HZ , R22, 24KBTU | PH420G2CS-4KU1 |
| 220V/ 60HZ, R410a, 12KBTU | PA118M1C-3FZU | 220V/50HZ , R22, 30KBTU | PH480X3CS-4MU1 |
| 220V/ 60HZ, R410a, 15KBTU | PA150G1C-3FTU1 | 220V/50HZ , R22, 30KBTU | PA103M1C-4DZDE2 |
| 220V/ 60HZ, R410a, 18KBTU | PA170M2C-3ETU | 220V/50HZ, R410A, 9KBTU | PA108M1C-4DZDE2 |
| 220V/ 60HZ, R410a, 22KBTU | PA225M2A-3MTU1 | 220V/50HZ, R410A, 12KBTU | PA145G1C-4FT1 |
| 220V/ 60HZ, R410a, 24KBTU | PA240M2C-3MTU2 | 220V/50HZ, R410A, 18KBTU | PA215M2CS-4KU |
| 220V/ 60HZ, R410a, 30KBTU | PA270X3CS-3MUU | 220V/50HZ, R410A, 24KBTU | PA290G2CS-4MU1 |
OUTES was established in 2 0 0 6 with an industry park of 500,000m2, specializing in sales, R&D and manufacturing air conditioner, Cooling & Heating heat pump, Hot Water heat pump, Swimming Pool heat pump, Commercial heat pump, Fan Coils, Air Ventilation Unit, Water Purification Equipment and Pressure Water Tank.
OUTES has reputation in domestic market. With 2000 distributors, 1000 After-sales Service Center and 10 local warehouse.
Domestic Heat Pump Water Heater... ... ... ... ... ... ... ... ... ... ... ... [Click to view]
Heating/Cooling+Domestic Sanitary Hot Water... ... ... ... ... ... ... ... ... ... ... ... [Click to view]
Commercial Heat Pump Water Heater... ... ... ... ... ... ... ... ... ... ... ... [Click to view]
Commercial Heating and Cooling Heat Pump ... ... ... ... ... ... ... ... ... ... ... ... [Click to view]
Heat Pump Heating Only ... ... ... ... ... ... ... ... ... ... ... ... [Click to view]
FAQ:
Q1: what can you buy from us?
A1: Heat Pump Water Heater, Monoblock Heat Pump, Swimming Pool Heat Pump, Air Conditioner, Commercial Heat Pump.
Q2: How about your delivery time?
A2: Generally, it will take 35 to 40 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q3: What is your terms of delivery?
A3: Accepted Delivery Terms: FOB,CFR,CIF,EXW; Accepted Payment Currency:USD,EUR,CNY; Accepted Payment Type: T/T,L/C,Credit Card;
Q4: What is your terms of packing?
A4: Generally, we pack the heat pump in brown cartons or plywood. If you have legally registered patent, we can pack the heat pump in your branded boxes after getting your authorization letters.
Q5: What is your sample policy?
A5: We accept the sample order, but the customers have to pay the sample cost and the courier cost.
Q6: Do you test all your goods before delivery?
A6: Yes, we have 100% test before we pack the goods for delivery.
Q7: How long is the guarantee time?
A7: 2 years warranty on the whole unit. The spare parts must be non-humanly damaged, usually we give to customer 1% spare parts free of charge for maintenance according to order cost during the warranty period.
