Complaint
Key Features:
| Item No. | HSPC-2155-ATPC | |
| LCD Screen | Size | 21.5' |
| Aspect Ratio | 16:09 | |
| Pixel Pitch | 0.24795*0.24795 mm | |
| Resolution | 1920*1080 (WSUVGA) | |
| View Angle | 170° (H)/160° (V) | |
| Brightness | 450/1000 nits (Optional) | |
| Contrast Ratio | 1500:01:00 | |
| Colors | 16.7M(8Bit) | |
| Touch Screen | Screen | 10 point Capacitance Touch |
| Active Area | 479.84*271.30 mm | |
| Viewing Area | 477.60*269.20 mm | |
| Screen Thickness | 3. 95mm | |
| Resolution | 16384*9600 | |
| Response Time | Below 10ms | |
| Light Transmission | >80% | |
| Touch Media | Finger | |
| Durability | More than 10,000,000 single touch | |
| MTBF | >60,000 hours | |
| PC System | Intel® Core™ i5-4210U Processor, 2.10 GHz | Quad Core Quad thread 2.1GHz (Optional) |
| 2M L2 cache | ||
| 35W low TDP | ||
| Chipset | Intel® Core™ i5-4210U Processor, 2.10 GHz | |
| Memory | 4GB DDR3L | |
| I/O Interface | 2 *USB 2.0, 2 *USB 3.0, 2*(RS232) | |
| 1*4PIN 12VCD | ||
| 2*FAN | ||
| 1*MINI-SATA | ||
| 1*MINI-PCIE | ||
| 1*SATA | ||
| 1*SIM | ||
| 1*LVDS/eDP | ||
| Sound Card | ALC662 chip, 6-channel sound card,front Audio pin | |
| Hardware Detect | ITE8712, CPU detect Fan, system fan,voltage, temperature, etc. | |
| Net Card | 10~100~1000M adaptive network card | |
| H.D.D | SSD 32GB / 64GB / 128 GB | |
| Power requirement | +12V,24V | |
| Rear Panel I/O | 1*RJ-45 | |
| 2*2.0USB, 2*3.0USB ports | ||
| 1*DC (in) | ||
| 1*HDMI AUDIO-OUT | ||
| AUDIO-MIC | ||
| s Speaker | Power: 5W*2 | |
Quality Approval | Fire-resistance | UL-94HB |
| Chemical-resistance | Active area of Touch is resistant for acetone, toluene, butanone, acetylacetone, methanol, acetic acid, gas, coal oil, and Vinegar. | |
| Certificate | RoHS, FCC (Part 15) CE (EN55022 and EN55024) | |
| Environments | Temperature | Operation: -10°C ~ 60°C |
| Storage: -20°C ~ 70°C | ||
| Humidity | Operation:10%~90% RH | |
| Storage: 5%~95% RH | ||
| Power Supply | Power Input | 12/24V DC (Optional) |
| Power Consumption | Approx. 65 Watts | |
| Mount | VESA mount | |
| Accessories | AC Adapter, Power Cord | |
Q1:Are you manufacturer?
A1:Yes,we are professional manufacturer, which establish in 2004,having 19 years production experience.
Q2:Where is your factory?
A2:Our factory is located in shenzhen City, Guangdong Province with 1500 square meters workshop.
Q3:How is the quality?
A3:All of Hengstar items are industrial and military grade items, Never use recycled raw materials,The items can be used 24x7 without interruption in harsh conditions. industrial manufacture processes, each product goes through 56 processes.the quality system strictly according to AQL inspection process.
Q4:How is the service?
A4:After-sales:24 hours online technical services.
Q5:Do you support OEM or ODM?
A5:OEM & ODM are welcomed. We have been offered OEM or ODM service for well-known brands and even the Chinese military.
Q6:Do you have any certificate for your products?
A6:Yes, we have CE, KCC certificate for our products.
Q7: How about the maintenance issue/warranty?
A7: The warranty time is usually 1-2 years for most of products, within this time, no fee will be charged. If warranty time expired, we are aslo willing to offer free online guiding support, but repairing services will be charged reasonably.
