1. Q: Where is your factory located? How can I visit there?
A:Our factory is located in Ningbo City ,Zhejiang, China
You can fly to Ningbo airport directly. We are warmly welcome to visit us!Just tell us you will coming, then we will pick you up anytime.
2. Q: Can I Get samples?
A: Stock sample is free, and if you have some customized logos or colors, there will be some
set up charge, this can be discussed per detailed order information.
3. Q: What is your delivery time?
A: Generally speaking, for customized products it is 30-45 days after receiving the advance payment.
4. Q: What will affect the price?
A: They will be the quantity, material, Logo print, packing, transportation.
The exact quotation will be provided after receiving your related information.
5. Q : What kind of custom products do you accept?
A: Any custom Logo or colors are available. If you need special custom shape, it is able to make a mold and you need pay for the molding fee. If the order is large enough, the molding charge can be decreased or canceled.
6. Q: What is your payment terms?
A: T/T 30% deposit in advance, balance against copy of B/L. 7. Q: What kind of after-sales service we can get?
A: We will assign different customer service to different customers. And the customer service will recommend different hot sale products according to the customer's situation and requests, to ensure that the customer's business will become bigger and bigger.
Complaint
