Complaint
| Product Size | 2100*1380*2050mm |
| Net Weight | 110KG |
| Gross Weight | 125KG |
Warranty Policy
The warranty periods commence on the invoice date of the original purchase. This warranty applies only against defects discovered within the warranty periods and extends only to the product's original purchase. Parts repaired or replaced under this warranty will be warranted for the reminder of the initial warranty period only.
| The frame (not coating) | 10 Years |
| Structural parts | 10 Years |
| Weight Stacks | 5 Years |
| Pulley / Pivot bearings / Cable | 2 Years |
| Other items not specified | 1 Year |
| Upholstery / Springs / Grips | 1 Year |
| Accessories | 1 Year |
* Frame is defined as the welded metal base of the unit and does not include removable parts.
This warranty shall NOT apply to the following:
1. Failure to provide reasonable and necessary maintenance as outlined in the owner's manual.
2. The equipment misses a serial number or with a serial number tag that has been altered or removed.
3. Human mistake, collision, does not follow the usage instructions, or misuse(we may charge the parts fee).
Q&A
Q1:How long about the lead time?
A1:Within 15-35 Working Days.
Q2:What is the MOQ?
A2:1 set both for strength equipment cardio machine (treadmill or exercise bike will be ok ).
Q3:Do you have any certification?
A3:Yes, we have passed CE, ISO9001, and RoHS.
Q4:How about the payment?
A4:We support the T/T ,L/C(30% deposit,70% balances before the shipment )
Q5:Do you accept OEM and ODM?
A5:Yes, we sell our own brand Sunsforce, we accept OEM and ODM as well with your logo and requirements.
Q6:Can we visit your factory?
A6: Sure. We are located in Qingdao, Shandong China. Please make an appointment in advance, and we will arrange it accordingly.
